Privacy Policy
This policy explains how IceForce Blasting (“we”, “us”, “our”) collects, uses and protects your personal data when you visit this website or use our services, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
IceForce Blasting is the data controller for the personal data described in this policy. [Placeholder: sole trader / company registration number]. Our address is High Oak, Ffrydd Vaughan, Newtown, Powys, SY16 4BQ. You can contact us about privacy matters at info@iceforceblasting.com. [Placeholder: ICO registration number, once registered.]
2. What Personal Data We Collect
- Contact details you give us via our enquiry and quote forms — name, email address, phone number, and details of the job you’re enquiring about
- Correspondence you send us by email or phone
- Billing and address details if you go on to book a service with us
- Basic technical data about your visit to this website (such as pages viewed) [Placeholder: confirm if analytics such as Google Analytics is in use, and update this section accordingly]
3. How We Use Your Data
- To respond to your enquiry and provide a quote
- To deliver and manage the service you’ve booked with us
- To keep records for accounting, tax and legal purposes
- To send you service-related updates, and — only with your consent — occasional marketing updates about our services
We rely on the following legal bases: performance of a contract (or steps towards one) when you request a quote or booking, legitimate interests in responding to enquiries and running our business, consent where you’ve opted in to marketing, and legal obligation for accounting and tax records.
4. How We Store & Share Your Data
Enquiries submitted through this website are handled using WordPress-based form and customer management tools. We may also share data with:
- Our website hosting provider [Placeholder: hosting provider name]
- Our accountant or bookkeeper, where relevant to invoicing [Placeholder: if applicable]
- Any subcontractor helping deliver your job, where necessary [Placeholder: if applicable]
We do not sell your personal data to third parties.
5. How Long We Keep Your Data
[Placeholder: retention periods — for example, enquiry data kept for 12 months if no booking follows, and customer/financial records kept for 6 years in line with UK tax record-keeping requirements.]
6. Cookies
This website may use cookies or similar technologies to help it function and to understand how it’s used. [Placeholder: list specific cookies/analytics tools in use, e.g. Google Analytics, and confirm whether a cookie consent banner is in place.]
7. Your Rights
Under UK GDPR you have a number of rights over your personal data, including the right to access, correct, delete or restrict use of your data. Full details are set out on our GDPR & Your Data Rights page.
8. Children’s Data
Our services and this website are aimed at businesses and adults, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page.
Last updated: [Placeholder: date]